Shipping policy
Thank you for shopping with LIDONG. We are committed to processing and shipping your order as efficiently as possible. Please review the information below to understand how our shipping process works.
Order Processing
Orders are processed within 1–3 business days after they are placed. Orders are handled during standard business days only. Once your order has shipped, you will receive a shipping confirmation email with tracking information.
Shipping Methods and Delivery Time
We offer the following shipping options:
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Standard Shipping: 7–15 business days (depending on destination)
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Express Shipping: 3–6 business days
Delivery times are estimates and may vary based on factors such as destination, customs clearance, and carrier-related delays.
Shipping Fees
Shipping fees are calculated based on your selected shipping method and order details. The total shipping cost will be displayed at checkout before payment is completed.
Customs, Duties, and Taxes
International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total.
Order Tracking
After your order is shipped, tracking information will be provided via email. Tracking updates are subject to carrier availability and transit conditions.
Shipping Delays
Shipping delays may occasionally occur due to circumstances beyond our control, including weather conditions, customs inspections, or carrier issues. While we strive to deliver orders within the estimated timeframe, delivery dates cannot be guaranteed.
Changes to This Shipping Policy
LIDONG reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.